The Stark Agency is a full-service debt collection agency headquartered in Madison, Wisconsin. Since our founding in 1948, we have successfully helped countless organizations strengthen their profitability and improve their cash flow. Current owner Pauline Kussart purchased The Stark Agency in 1998 and serves as the Agency’s President, managing the daily operations. Pauline is a recognized leader in the collections industry, serving in many leadership roles in both the Wisconsin Collectors Association (WCA) and the American Collectors Association International (ACA).
The professionals of the Stark Agency deliver successful collection results through partnerships built on respect and integrity. For more than 60 years, Stark has been delivering exceptional service and high recovery rates to government agencies and businesses of every size and industry type including healthcare, telecommunications, financial services, retail, property management, and many others.
Our approach to collections is based on respect for our clients and their customers. We know that as their debt collection partner, our actions are a reflection of our client. The Stark Agency is skilled in the fine art of successful collections: obtaining the highest recovery rate possible while treating customers with the respect and integrity needed to maintain our clients’ reputation in the communities they serve.
Our longevity in the collection industry is a testament to the results we provide to our clients. While we have great pride in our history, we continue to evolve with the times, providing innovative products and services to meet our clients’ needs.
Fully compliant with state and federal laws:
- Fair Debt Collections Practices Act (FDCPA)
- Gramm-Leach-Bliley Act (GLB)
- Health Insurance Portability & Accountability Act (HIPAA)
- Fair Credit Reporting Act (FCRA)
- Wisconsin Consumer Act
- Wisconsin Department of Financial Institutions Banking Rule 74 (DFI – Bkg 74)
The Stark Agency
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