Stark offers a comprehensive range of check collection and retail theft recovery services which are provided by our Check Recovery Solutions (CRS) division.  Check collection services are designed to help clients prevent and reduce bad check collections, recover bad check payments and reduce bank service fees.  Our CRS staff handles each process from beginning to end so that our clients can focus their time and energy on running their businesses and maintaining profitability. 

Our services begin with our Check Alert which is delivered as a broadcast fax to our clients and helps them identify repeat bad check writers in their area, warning that a check accepted from that customer may carry unseen risk.

Check verification is available for both Point of Sale and delivery order transactions.  This service allows our clients to verify whether there is risk associated with accepting a check.  Verification information is provided within seconds. 

Negative Check File Stark chronicles data about bad check writers and people who have written bad checks but have subsequently paid the debt.  This negative data is stored as a file on Stark’s secure server.  Clients can access this data from our server and load it into their registers to help them determine whether or not there is risk associated with accepting a specific customer’s check.  Our longevity in the collection industry and diverse client base has allowed us to capture information about a wide variety of individuals, making this a valuable resource for many of our retail clients.

Our Check Re-presentment service allows us to present any bad checks received by our clients two more times (for a total of three presentments) and optimizes recovery results based on anticipated pay dates.  CRS manages the entire process for our clients.

Centralized Returns can drastically reduce both collection turn around time and bank service fees.  Bad checks are returned to our centralized bank which offers very low service fees.  CRS is electronically notified of NSF checks so we can begin working to recover our clients’ money in a shorter period of time.

Every time we recover a bad check, our client is made whole before CRS receives any money.  As we receive payment for bad checks, money will be appropriated first to the check face value, then to the bank fees (all of which are returned to our client) and lastly to the NSF fee.

Retail Theft Services CRS also offers complete retail theft recovery services.  Retail theft encompasses shoplifting, employee theft and property damage and allows for the enforcement of civil remedies.

For more information about CRS, please contact Pauline Kussart or Jack Femyer.