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6425 Odana Rd, Madison, WI 53719
Local 608-274-7764
Fax 608-274-7786
Collections
Our approach to collections is based on respect for our clients and their customers. We know that as their debt collection partner, our actions are a reflection of our client. The Stark Agency is skilled in the fine art of successful collections: obtaining the highest recovery rate possible while treating customers with the respect and integrity needed to maintain our clients’ reputation in the communities they serve. No Collection - No Fee.

Our areas of industry expertise include:
Government
Stark has been partnering with government agencies since 1982. Our government collections are managed by staff who are specially trained to assist our government clients in the recovery of all types of government debt. We collect for government agencies at every level throughout of the State of Wisconsin, recovering money long thought "lost". We are proud to be an approved vendor through the State of Wisconsin Collection Services Contract.

In addition to the full range of services we provide, which are outlined in detail on our website, our staff also manages the Tax Refund Intercept Process (TRIP) for our government clients. We have developed a customized interface with the Wisconsin Department of Revenue for the purpose of certifying government debt eligible to be offset by a debtor’s income refund, homestead credit or lottery winnings. Our staff mails the mandatory notice and manages all appeals. We also manage the accounting for our clients as it relates to verifying current balances. Page Top
For more information about our government services,
please contact Pauline Kussart.
Check & Retail
Stark offers a comprehensive range of check collection and retail theft recovery services which are provided by our Check Recovery Solutions (CRS) division. Check collection services are designed to help clients prevent and reduce bad check collections, recover bad check payments and reduce bank service fees. Our CRS staff handles each process from beginning to end so that our clients can focus their time and energy on running their businesses and maintaining profitability.

Our services begin with our Check Alert which is delivered as a broadcast fax to our clients and helps them identify repeat bad check writers in their area, warning that a check accepted from that customer may carry unseen risk.

Negative Check File Stark chronicles data about bad check writers and people who have written bad checks but have subsequently paid the debt. This negative data is stored as a file on Stark’s secure server. Clients can access this data from our server and load it into their registers to help them determine whether or not there is risk associated with accepting a specific customer’s check. Our longevity in the collection industry and diverse client base has allowed us to capture information about a wide variety of individuals, making this a valuable resource for many of our retail clients.

Our Check Re-presentment service allows us to present any bad checks received by our clients two more times (for a total of three presentments) and optimizes recovery results based on anticipated pay dates. CRS manages the entire process for our clients.

Centralized Returns can drastically reduce both collection turn around time and bank service fees. Bad checks are returned to our centralized bank which offers very low service fees. CRS is electronically notified of NSF checks so we can begin working to recover our clients’ money in a shorter period of time.

Every time we recover a bad check, our client is made whole before CRS receives any money. As we receive payment for bad checks, money will be appropriated first to the check face value, then to the bank fees (all of which are returned to our client) and lastly to the NSF fee. Page Top
For more information about Check Recovery Solutions (CRS),
please contact Pauline Kussart or Jack Femyer.
Healthcare & Private Sector
For more than 60 years, The Stark Agency has been partnering with companies of every size and industry type, helping them to increase profitability and minimize accounts receivable debt. Our professional collection specialists are trained to understand each individual situation and focus on finding solutions that result in timely repayment of debt while maintaining our clients’ relationship with their customers.

Stark’s private sector clients represent a vast cross section of business types. Our areas of industry expertise include:
  • Healthcare – Since our founding in 1948, Stark has been providing debt collection services to a variety of healthcare clients, including hospitals, clinics, mental health providers, wellness clinics, and chiropractic and dental offices.
  • Telecommunications – We have been working with telecommunications firms since 1967. We are currently partnering with local and national clients to collect unpaid toll, internet, service call, unreturned equipment and service line charges.
  • Financial Services – We’ve been working with banks and financial institutions since 1948, collecting everything from credit card debt and overdrafts to unpaid loans. Our portfolio includes national, regional and community banks and credit unions.
  • Property Management – We have a sizeable property management portfolio of clients located in the Madison area and throughout the Midwest for whom we recover past due rent and damage claims.
Our extensive array of services can easily be customized to meet each client's individual needs.

We know that the first step to collecting a debt is to make direct contact with the debtor. With more than 60 years of experience working with private sector and government clients, our experience longevity and client diversity and has allowed us to amass an impressive database of debtor information. Page Top
For more information on how The Stark Agency can help your business,
please contact Pauline Kussart.
Telecommunications
We have been working with telecommunications firms since 1967. We are currently partnering with local and national clients to collect unpaid toll, internet, service calls, unreturned equipment and service line charges. Page Top
For more information on how The Stark Agency can help your business,
please contact Pauline Kussart.
Subrogation
Stark has more than 25 years of experience with subrogation work, and our experienced staff works both municipal and private sector accounts. Our subrogation specialists are knowledgeable about state law concerning driver’s license suspension and installment agreements. Our work with private sector accounts includes working jointly with our network of experienced attorneys to enforce post-judgment relief. Page Top
For more information on how The Stark Agency can help your business,
please contact Pauline Kussart.
This is an attempt to collect a debt by a debt collector. Any information obtained will be used for that purpose.
The Stark Collection Agency is an Equal Opportunity/Affirmative Action Employer
© Year, The Stark Collection Agency. 6425 Odana Rd STE 22, Madison, WI 53719
All rights reserved. Site developed by Brian Stenzel.
This collection agency is licensed by the Division of Banking in the Wisconsin Department of Financial Institutions, www.wdfi.org.
This collection agency is licensed by the Minnesota Department of Commerce.
This collection agency is licensed by the Tennessee Collection Service Board of the Department of Commerce and Insurance.
North Carolina Permit Number 111755.